1. Introduction
Mumbai Ortho Total (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our medical services.
2. Information We Collect
- Personal Information: Name, phone number, email, contact details.
- Medical Information: Medical history or reports shared for consultation.
- Technical Data: IP address, browser type, device details, analytics.
- Communication Data: Information submitted via forms or WhatsApp.
3. How We Use Your Information
- To schedule appointments and provide orthopaedic treatment.
- To respond to inquiries and communicate updates.
- To enhance user experience and improve website performance.
- To comply with medical documentation and legal requirements.
4. Cookies & Tracking
We use essential cookies for website functionality and analytics cookies to understand user behaviour. Marketing cookies may be used only with your permission.
5. Information Sharing
- With consulting doctors involved in your treatment.
- With secure service providers such as hosting, analytics, and communication tools.
- As required by law or official authorities.
6. Your Rights
You can request access, correction, or deletion of your personal data by contacting us directly.
7. Data Protection
We maintain strict security controls including encryption, secure servers, and restricted access to protect your personal information.
8. Updates to Policy
We may revise this Privacy Policy occasionally. All changes will be updated on this page.